For availability information, please check the product description page for the item you are interested in.

Orders for items marked “in-stock” that are placed by 1pm on a business day are generally shipped the same day. Shipping may be delayed if higher volumes or other unforeseen circumstances occur.

BatteriesSharks.com ships to the continental US States only.

For non-stock items, please contact Customer Service.

Shipping carrier is determined based on item weight, total order weight and destination as follows:

• Orders weighing less than 12lbs – USPS Priority, with exceptions

• Orders weighing between 12lbs and 250lbs – UPS Ground

• Orders weighing between 250lbs and 700lbs – a Customer Service representative will contact you after placing an order in case it needs to ship LTL; otherwise – UPS Ground

• Orders over 700lbs – LTL (less-than-truckload)

• Next Day Air

• Next Day Air Early A.M.

• 2nd Day Air

• 3rd Day Select

• Saturday Delivery

• Receiver does not have a loading dock/forklift

• Destination is a limited access facility – that includes, but is not limited to: hospitals, schools, universities, colleges, military buildings or sites and other government buildings

• Receiver’s location is not accessible by an 18 wheel truck

• Redelivery charges

• High-cost delivery area charges

• Appointment and notify-prior-delivery charges

• Reconsignment fees (in the case of wrongly provided address upon ordering)

• Additional shipping charges in the case of reconsignment (address change while in transit)

• Dry-run charges (for pickups only)

Warranty Policy:

We will replace all batteries that failed to operate due to performance or defects in material. BatterySharks.com offers a warranty of 1-year on standard Sealed Lead Acid and UPS batteries. Ballasts are well covered with 5-year warranty and all High Rate UPS batteries come with 3-year manufacturer warranty. Our Motorcycle batteries have 6 month warranty.
The warranty period is counted from the delivery date of the order in question. Under warranty we can only replace items with identical or better-designed products. If such is not available we will refund you for the price of the product. To qualify for replacement under warranty a battery must be in an unaltered condition. The original packing slip and invoice are needed when a warranty is claimed. The warranty replacement does not automatically renew the warranty period.

Warranty Exceptions:

BatterySharks.com warranty does not apply to batteries failed to operate due to extreme or inappropriate usage, improper charging or application. Warranty will be voided if a product has been left at a charge level, lower than what is considered minimum for the battery to perform effectively when installed.

We do not replace a product due to short circuits or damaged applications. A physically damaged battery can be replaced in 7 days time, assuming that the damage has occurred during transportation.

BatterySharks.com reserves the rights to deem any warranty requests, if a return is requested, but the process has not completed.

Any items that are exported are not covered by our warranty policy.

Warranty Procedure:

If you request a replacement under warranty, you may be asked to provide us with the battery’s readings taken with a voltage meter. BatterySharks.com keeps the right to test a battery when returned and to refuse replacing if any of the above exceptions are found. All shipping costs related to replacing a C&D, Enersys, Deka and FIAMM under warranty are covered by the buyer. Customer is responsible for all shipping costs incurred with returning, testing the battery and sending a replacement.